The Training Cycle

With any change undertaken by an organisation consideration must be given as to how to communicate that change. Where that change impacts on the way staff carry out their roles consideration must be given to training. Whilst training is by no means always the answer, any responsible organisation will review current job roles to analyse whether additional training is required or if the change can be communicated in another, for example more cost efficient, manner. Click below to read more

Task Analysis

In any organisation, understanding job roles and the tasks that make up those roles is of paramount importance. When, because of new technology or the introduction of new systems, tasks change it is essential to ascertain to what extent these changes impact on the job role. Once the extent of change is known it is possible to establish the skills gap between the existing job role and that required with the new task or technology. This variance in workload will assist in ascertaining the training need.

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Operational Readiness

Are your people ready?

All too often projects fail to deliver their objectives on time or present with difficulties at the implementation stage. This is especially true in the case of large-scale projects which significantly involve ‘operations’ in terms of people. There have been some high-profile project failures recently and it comes as no surprise that ‘people issues’ have been a key factor (if not the only factor).

Being operationally prepared for project delivery, therefore, is key. We would not go on holiday with the family without being prepared, using a checklist of things we need to take or do. Yet it is surprisingly common that so many elements required for being prepared are overlooked.

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